The Fox Den

HOW To Differentiate from Your Competition: Where’s YOUR Competitive Space?

What do you do differently to win a sale? Or to put it another way: What’s the space you claim in the marketplace that sets you apart?

The vast majority of sales leaders differentiate themselves in one of two obvious ways:
1) By their product’s attributes
2) By their product’s price/performance value proposition

This has always been the orthodox way to position one’s offerings. It remains the standard most sellers use today—and it is not enough. (See our white paper for the full reasons why.)

As every Holden graduate knows, successful sellers don’t just put their product out there and expect it to sell itself. They position themselves and their offerings with an eye to defeating their sales competitors. But how do you decide exactly what that positioning should be? One useful way to address this question is through the Differentiation Matrix.


Use the boxes in the matrix to outline your strengths against your weaknesses. In this fiercely competitive era of parity products and services, the truth is that most offerings resemble their rivals in most of the ways that matter. After you’ve listed your strengths and weakness against those of your competitor, you will find that you are counting on just a few points to differentiate yourself and win. Reviewing your matrix will help show how to engage your customer—and how to prepare against your competitor’s claims.

Listen to founder Jim Holden explain how to study your competition. When you know which key contacts will influence the buying decision, you know who you need to please with your sales argument. That’s when your Differentiation Matrix takes on even greater value, because you know exactly what weapons are at your disposal.

To increase winning percentages, sellers must hook the Fox's agenda with their specific benefit promise, all the while deflecting their competitor’s angles. Your points of difference are HOW you set yourself apart from your competitors. Count on the Differentiation Matrix to help you isolate the playing field on which you have to win.

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Tags: compete, differentiation, holden, how, matrix, ready

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Comment by Roz Bennetts on November 23, 2010 at 7:38pm
I've often thought that the Foxguide opportunity evaluator (where you score your offering against the competition) was a little deficient in accurately measuring where you were and predicting the winners and losers. The reason was, as you say in this article, the offerings between each competitor were so similar that the small differences just did not reveal themselves in any way to really tell if you were strong or weak. I got around this by formulating my own weighting system which would prioritise different areas as more or less important than others on an opportunity by opportunity basis. Say cultural compatibility is very important for this client, I would magnify the results there so that it got it's due import in the overall results. Obviously you had to get the weightings just right - but as with the tool itself it's only as useful as the accurate data that you gather.
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